Index of /Technical/Upper_Layers/Customer_Care

 Name                    Last modified       Size  Description

 Parent Directory        30-Dec-2002 15:40      -  
 Inovaware Resolve Ov..> 30-Dec-2002 15:40   202k  
 Lucent NetworkCare V..> 30-Dec-2002 15:40   1.3M  
 Manual aparelhos tel..> 30-Dec-2002 15:40   2.7M  
 Nortel APARELHOS DIG..> 30-Dec-2002 15:40   2.0M  
 Nortel M3900.pdf        30-Dec-2002 15:40   2.7M  
 Nortel MAT Descrição..> 30-Dec-2002 15:40    77k  
 Nortel MAT.ppt          30-Dec-2002 15:40   108k  
 Nortel Micom.pdf        30-Dec-2002 15:40   782k  
 Nortel Symposium Exp..> 30-Dec-2002 15:40   453k  
 Nortel norstar.pdf      30-Dec-2002 15:40    85k  
 Paper CRM 1TO1.pdf      30-Dec-2002 15:40   381k  
 Paper Customer Care ..> 30-Dec-2002 15:40    59k  
 Paper Customer Care ..> 30-Dec-2002 15:40    69k  
 Paper Customer Care.pdf 30-Dec-2002 15:40   125k  
 Paper Customer Care2..> 30-Dec-2002 15:40   115k  
 Paper Internet Custo..> 30-Dec-2002 15:40   165k  
 Vantive Helpdesk.pdf    30-Dec-2002 15:40   114k  
 Vantive Support.pdf     30-Dec-2002 15:40   118k